Last Updated: September 30, 2026
At Aadi’s Fashion Hub, we want you to be happy with your purchase. We carefully inspect our products before dispatch to ensure they meet our quality standards.
If you receive a product that is damaged, defective, incorrect or does not meet the applicable return conditions, you may contact us for assistance.
A product may be eligible for return or exchange if:
You received a damaged or defective product.
You received a product different from the one you ordered.
The product is missing an item or component included in the order.
The product meets the applicable return/exchange conditions mentioned on the product page or order confirmation.
The product must generally be unused, unworn and unwashed, with all original tags, packaging and accessories intact.
Return or exchange requests must be submitted within [7 days] of receiving the order.
To request a return or exchange, please contact our customer support with:
Order number
Customer name
Registered mobile number
Reason for return/exchange
Clear photographs of the product
Photographs of the packaging, where applicable
Unboxing video, if available
Requests submitted after the applicable return period may not be accepted.
To qualify for a return or exchange, the product should:
Be unused and unworn.
Not have been washed, altered or damaged by the customer.
Have all original tags attached.
Include the original packaging and accessories, where applicable.
Be in the same condition in which it was received.
Products showing signs of use, washing, alteration, makeup, perfume, stains or other damage may not be accepted.
If you receive a damaged, defective or incorrect product, please contact us as soon as possible after delivery.
We may request photographs, videos or other information to verify the issue.
After verification, we may provide an appropriate resolution, which may include:
Replacement of the product
Exchange for an eligible product
Refund, where applicable
The final resolution will depend on product availability and the nature of the issue.
For clothing products, size exchanges may be accepted only where the product is eligible for exchange and the required size is available.
Customers should carefully check the size chart and product measurements before placing an order.
A size exchange may not be available for products marked as non-exchangeable, sale items, customized products or final-sale products.
Certain products may not be eligible for return or exchange, including:
Products marked as Final Sale
Customized or personalized products
Products specifically mentioned as non-returnable on the product page
Products that have been used, washed or altered
Products without original tags or packaging
Products damaged after delivery due to customer handling
The applicable product page may contain additional return or exchange conditions.
Products purchased during special sales, promotional campaigns or with certain discount offers may have different return or exchange conditions.
Please check the applicable terms shown on the product page or during checkout before completing your purchase.
Where the return is due to an incorrect, damaged or defective product received from Aadi’s Fashion Hub, we may arrange or reimburse eligible return shipping according to the applicable circumstances.
For other eligible returns or exchanges, return shipping charges may be borne by the customer.
The applicable shipping responsibility will be communicated when your return request is reviewed.
If your return is approved and a refund is applicable, the refund will generally be processed through the original payment method or another applicable method.
The time taken for the refund to appear in your account may depend on the payment gateway, bank or financial institution.
Shipping charges, payment gateway charges or other applicable fees may be non-refundable where permitted by applicable law and the terms of the order.
For an approved exchange:
Contact us with your order details.
Share the requested photographs or information.
Our team will review the request.
If approved, the product will be collected or returned according to our instructions.
Once the returned product is received and inspected, the replacement will be processed, subject to availability.
If the requested replacement product or size is unavailable, we may offer an alternative resolution.
Order cancellation requests should be made as soon as possible after placing the order.
Once an order has been processed or shipped, cancellation may no longer be possible.
For more information, please contact our customer support team.
All returned products are subject to inspection.
Approval of a return or exchange is not automatic and depends on whether the product meets the conditions described in this policy.
If a returned product does not meet the required conditions, the return or exchange request may be rejected.
Customers are responsible for providing accurate shipping information at checkout.
Aadi’s Fashion Hub may not be responsible for delivery issues caused by:
Incorrect address
Incorrect PIN code
Incorrect phone number
Customer unavailable at the delivery address
Failure to accept the shipment
Additional delivery or re-shipping charges may apply in such cases.
For return, exchange or refund-related queries, please contact us with your order details.
Aadi’s Fashion Hub
Email: [info@aadisfashion.com]
Phone/WhatsApp: [+91-9011332777]
Website: www.aadisfashion.com
Please include your Order ID when contacting us so that our team can assist you more quickly.
Aadi’s Fashion Hub reserves the right to update this Return & Exchange Policy from time to time.
Any changes will be published on this page with an updated Last Updated date.
By purchasing from Aadi’s Fashion Hub, you acknowledge and agree to the applicable return, exchange and refund conditions.
